A unique aspect of the cloud SaaS or software-as-a-service model is that your application is always ‘up to date’. stSoftware hosted customers are automatically migrated to the latest version of the software whenever a maintenance update or enhancement is released.
stSoftware schedules regular updates and patches with our server based clients, completed remotely and with support so their users and customers can also benefit from our ongoing research and development.
As our solution is a cloud-based or web-based application, support and maintenance can be provided rapidly and remotely. All our services including support are located in Australia, providing assistance and expertise to our clients around the world.
We offer a range of Service Level Agreements to suit your business requirements.
We would be pleased to discuss your specific support requirements with you to help you identify the best package to suit your needs.