The system has a central Contact Relationship Management (CRM) module. The standard features include bulk emailing and email templates.
Email templates with "mail merge" substitutions is a standard feature.
All reports can be exported.
New contacts can be entered. Sections of the standard forms can be hidden as required or new forms can be created.
Easily import contacts using the import wizard, which includes a number of predefined templates. Custom layout can also be used.