stSoftware's professional IT and development services are provided by our own web and cloud experts in Australia who are highly trained and experienced. Professional service packages are very popular with our clients as they can utilise the full range of our IT services at discounted rates. Packages offered include Retainer Agreements or Development Blocks.
A Retainer Agreement provides services at a 40% discount of standard rates and is ideal for a program of regular tailoring or enhancements. This lowers the financial barriers between a standard system and moving to a fully tailored system.
A Development Block provides discounts from 3% to 30% of standard rates and is suited to medium or large projects. The block of discounted services can be utilised over any period of time, meaning the scheduling is entirely flexible but the discount is locked in.
Retainer and development packages lower the investment cost and maximise the return of your cloud or web system. Both are pre-paid, the retainer gives a much larger discount and the payment is monthly so it is easier on cash flow. With a retainer the agreed number of days per month will expire at the end of every month whereas apart from a minimum 4 hours per month a development block may be used as required, the timing is completely flexible.
Our professional services are available without a service package, provided at our standard rates and invoiced weekly;
Standard Hourly Rate: $180
A standard day is 7.5 hours. Time is charged in increments of 15 minutes. Minimum of 1 hour charge for an invoice period.
Retainer Agreements are an excellent option to tailor your system iteratively over time or complete a regular program of enhancements. To qualify for the 40% discount the Retainer Agreement must have a minimum 6 months term and paid by the start of each monthly period.
A retainer is a great option if in the next 6 months (or longer) you require regular amounts of development work. A little every month means you get continued tailoring and so better value out of your system and you get big savings on our services. Other clients who have signed up are using the retainer to add custom automation and functions. Their goals are typically to increase the productiveness of their staff, making work-flows more efficient and making collaboration easier.
A retainer can be used for any of our professional services such as Consulting and IT Strategy, Analysis, Design and Development.
Retainer Agreement packages start at $810 per month.
Development Blocks offer discounts on pre-paid services for periods from 5 to 50 Days, with a minimum usage of 4 hours per month. The offer is based on a 0.6% discount per Development Block day, providing excellent value and flexible timing.
A development block is the better option if you have a development project which needs to be implemented in a single stage or in several stages which doesn't suit a monthly time-scale. You receive discounted services and the timing is completely flexible. Other clients have used development blocks to complete customisation and integration projects. Their goals are typically to implement a completely tailored and integrated end-to-end solution that delivers organisation wide productivity, operational cost savings and sets them as leaders in an industry, offering unique services and products.
A development block can be used for any of our professional services such as Consulting and IT Strategy, Analysis, Design and Development.
Development Blocks start at $6,550.
Professional service activities are invoiced and reported weekly. The Acitivity Report provides an itemised overview all completed and ongoing service tasks for the period and listing any future tasks the client has requested. Weekly reporting and billing cycles facilitate good communication, aiding the planning and collaboration process.
All prices are in Australian dollars inclusive of GST.